> For the complete documentation index, see [llms.txt](https://docs.stoik.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.stoik.io/broker/en/policy-management/billing-and-payments.md). # Billing and payments ### Types of collection Stoïk offers two types of premium collection: #### Direct billing 1. Premium payment by the client: * SEPA direct debit: the client is debited on the 1st day of the contract's start date. If the client's IBAN changes during the contract, they can update it from their Stoïk Protect platform, under the **Insurance** > **Invoices** tab, by clicking "Update mandate". * Bank transfer: the client must pay the premium on the 1st day of the contract's start date. They have 30 days to transfer the funds to Stoïk before formal notice is issued. Stoïk's bank details are shown on the premium notice. 2. Commission payment to the broker: the commission is paid to the broker the month following receipt of the client's payment. #### Broker-collected billing The broker must pay the premium, minus their commission, one month after the contract's start date. They also have 30 days to transfer the funds to Stoïk before formal notice is issued. Stoïk's bank details are shown on the premium call statement. ### Available documents * Premium notice: document showing the premium amount the client must pay to Stoïk (direct billing). * Commission statement: document showing the commission amount Stoïk must pay to the broker (direct billing). * Premium call statement: document showing the premium amount, minus commission, the broker must pay to Stoïk (broker-collected billing). ### Payment status You can check the status of a payment (from the client to Stoïk, from the broker to Stoïk, from Stoïk to the broker) from the `Clients` tab, in the `Payment` column of the table. The possible statuses are: * `Pending`: the invoice is due * `Up to date`: the invoice has been paid * `Overdue`: the invoice has not been paid --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.stoik.io/broker/en/policy-management/billing-and-payments.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.