# Who to contact at Stoïk in case of an attack?

In the event of a confirmed or suspected cyberattack, please contact:

* By email at <cert@stoik.io>
* By phone on our 24/7 emergency hotline, at the number listed in your insurance policy. It is also available directly from your Stoïk Protect account:

<figure><img src="/files/X0gXHzVI38Chs90o6Jgf" alt=""><figcaption></figcaption></figure>

Stoïk cyber experts will then conduct an investigation to determine if your information system has been compromised.

{% hint style="info" %}
For topics not related to a cyberattack:

* Questions about the Stoïk Protect platform: Contact our cyber consultants at <protect@stoik.io>. You will receive a reply within 24/48 working hours.
* Questions about your insurance policy: Contact your broker.
  {% endhint %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.stoik.io/cyberattack/who-to-contact-at-stoik-in-case-of-an-attack.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.