> For the complete documentation index, see [llms.txt](https://docs.stoik.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.stoik.io/help/help-center-en-es/ciberataque/contact.md).

# Contacto en caso de ataque

En caso de un ciberataque confirmado o sospechado, póngase en contacto con:

* Por correo electrónico en <cert@stoik.io>
* Por teléfono en nuestra línea de emergencia 24/7, al número indicado en su póliza de seguro. También está disponible directamente desde su cuenta de Stoïk Protect:

<figure><img src="https://1731397918-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FaDGGQ49Oui29Ft0kJjSm%2Fuploads%2FdKptDU9DAbfBaUUvakIC%2Freport-a-claim.png?alt=media&amp;token=5fde1ab9-7ac9-4561-8210-f11c64e3e534" alt=""><figcaption></figcaption></figure>

Los expertos en ciberseguridad de Stoïk realizarán entonces una investigación para determinar si su sistema de información ha sido comprometido.

{% hint style="info" %}
Para temas no relacionados con un ciberataque:

* Preguntas sobre la plataforma Stoïk Protect: Póngase en contacto con nuestros consultores de ciberseguridad en <protect@stoik.io>. Recibirá una respuesta en un plazo de 24/48 horas laborables.
* Preguntas sobre su póliza de seguro: Póngase en contacto con su corredor.
  {% endhint %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://docs.stoik.io/help/help-center-en-es/ciberataque/contact.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
