> For the complete documentation index, see [llms.txt](https://docs.stoik.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.stoik.io/help/help-center-fr/cyberattaque/who-to-contact-at-stoik-in-case-of-an-attack.md).

# Contact en cas d'attaque

En cas de cyberattaque confirmée ou suspectée, veuillez contacter :

* Par e-mail à <cert@stoik.io>
* Par téléphone sur notre ligne d’urgence disponible 24h/24 et 7j/7, au numéro indiqué dans votre police d’assurance. Il est également disponible directement depuis votre compte Stoïk Protect :

<figure><img src="https://1428753877-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FaDGGQ49Oui29Ft0kJjSm%2Fuploads%2FdKptDU9DAbfBaUUvakIC%2Freport-a-claim.png?alt=media&amp;token=5fde1ab9-7ac9-4561-8210-f11c64e3e534" alt=""><figcaption></figcaption></figure>

Les experts cyber de Stoïk mèneront alors une enquête afin de déterminer si votre système d’information a été compromis.

{% hint style="info" %}
Pour les sujets sans rapport avec une cyberattaque :

* Questions concernant la plateforme Stoïk Protect : contactez nos consultants cyber à <protect@stoik.io>. Vous recevrez une réponse dans un délai de 24/48 heures ouvrées.
* Questions concernant votre police d’assurance : contactez votre courtier.
  {% endhint %}


---

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