> For the complete documentation index, see [llms.txt](https://docs.stoik.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.stoik.io/help/help-de/cyberangriff/contact.md).

# Kontakt im Falle eines Angriffs

Im Falle eines bestätigten oder vermuteten Cyberangriffs wenden Sie sich bitte an:

* Per E-Mail an <cert@stoik.io>
* Per Telefon über unsere 24/7-Notfall-Hotline unter der Nummer, die in Ihrer Versicherungspolice angegeben ist. Sie ist auch direkt über Ihr Stoïk-Protect-Konto verfügbar:

<figure><img src="https://243136008-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FaDGGQ49Oui29Ft0kJjSm%2Fuploads%2FdKptDU9DAbfBaUUvakIC%2Freport-a-claim.png?alt=media&amp;token=5fde1ab9-7ac9-4561-8210-f11c64e3e534" alt=""><figcaption></figcaption></figure>

Die Cyber-Experten von Stoïk führen dann eine Untersuchung durch, um festzustellen, ob Ihr Informationssystem kompromittiert wurde.

{% hint style="info" %}
Für Themen, die nicht mit einem Cyberangriff zusammenhängen:

* Fragen zur Stoïk-Protect-Plattform: Kontaktieren Sie unsere Cyber-Berater unter <protect@stoik.io>. Sie erhalten innerhalb von 24/48 Arbeitsstunden eine Antwort.
* Fragen zu Ihrer Versicherungspolice: Wenden Sie sich an Ihren Makler.
  {% endhint %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://docs.stoik.io/help/help-de/cyberangriff/contact.md?ask=<question>&goal=<user_goal>
```

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The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
