> For the complete documentation index, see [llms.txt](https://docs.stoik.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.stoik.io/human-security/phishing/setup-errors.md).

# Common setup errors

## Error 400: admin\_policy\_enforced

1. Sign in to the [Google Workspace Admin console](https://admin.google.com).
2. Go to `Security` > `Access and data control` > `API controls` > `Manage Google Services`.

<figure><img src="https://2582414397-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FaDGGQ49Oui29Ft0kJjSm%2Fuploads%2FrIlasJnzALZ3JhLMTytY%2Fgoogle-admin-security-api-controls.png?alt=media&amp;token=e3eeb831-462c-4a5c-9229-79ee0bc0d3b2" alt=""><figcaption></figcaption></figure>

3. In the list of Google Services, find `Google Workspace` and click `Change access`.
4. Select `Unrestricted`, so any application approved by the user can access the service.

## Error 400: access\_not\_configured

<figure><img src="https://2582414397-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FaDGGQ49Oui29Ft0kJjSm%2Fuploads%2Fgit-blob-f24b18d916ebfe5e4e37174e0c5ecb4899167958%2Fphishing-error-400-access-not-configured.png?alt=media" alt=""><figcaption></figcaption></figure>

The message `Access blocked: your institution's administrator must review Stoïk Protect (Error 400: access_not_configured)` means your organization restricts app authorizations. An administrator must authorize the application manually:

1. On the error page, click `Request Access`.
2. Open the [Pending Access Requests page](https://admin.google.com/u/1/ac/owl/list?tab=pendingReviewApps) in your Google Workspace Admin console.
3. Find the application named `Stoik Phishing Simulation`.
4. Select it and authorize it.

## Blank page

<figure><img src="https://25674881.fs1.hubspotusercontent-eu1.net/hubfs/25674881/image-4.png" alt=""><figcaption></figcaption></figure>

Our phishing tool may consider your IP address a proxy or VPN and ban it. Send your IP address to <protect@stoik.io> so we can add it to the allowlist.


---

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