# How to define priority contacts in case of an MDR alert?

Stoïk handles the analysis and processing of security alerts, but some situations require your direct action. For example:

* Reformatting a workstation after a confirmed infection
* Verification by the SOC: for example, if user X is using an unlisted tool Y, we will ask you to confirm its legitimacy
* Active Directory alert: if a compromised account is detected, an incident response plan must be triggered with our recommendations (network shutdown, disabling VPN accounts, etc.)

{% hint style="info" %}
⚠️ Important: to ensure that our team can contact you quickly in the event of an alert, please make sure you enter your priority contacts in the Settings > Users tab.

**Please read** [**User Access Management**](/onboarding/user-access-management.md) **to set up these priority contacts.**
{% endhint %}


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