> For the complete documentation index, see [llms.txt](https://docs.stoik.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.stoik.io/mdr/management/priority-contacts.md).

# Priority contacts

Set your priority contacts so that our team can reach you quickly when an MDR alert requires your direct action.

## When your action is required

Stoïk handles the analysis and processing of security alerts, but some situations require your direct action. For example:

* Reformatting a workstation after a confirmed infection
* Verification by the SOC: for example, if user X is using an unlisted tool Y, we will ask you to confirm its legitimacy
* Active Directory alert: if a compromised account is detected, an incident response plan must be triggered with our recommendations (network shutdown, disabling VPN accounts, etc.)

## Setting up priority contacts

Enter your priority contacts in `Settings` > `Users`. For the full setup, see [User rights and notifications](/onboarding/account/users.md#user-rights-and-notifications).


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